Privacy Policy

1. Introduction

MacroSight (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you access or use our website, application, dashboards, and related services (collectively, the “Service”).

By using MacroSight, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to operate and improve the Service.

a. Information You Provide

• Name and email address
• Account credentials
• Subscription and billing status (payment processing is handled by third-party providers)
• Communications with us (e.g., support emails)

b. Information Collected Automatically

• Log data (IP address, browser type, device information)
• Usage data (pages viewed, features used, session activity)
• Cookies or similar technologies for authentication and analytics

c. Payment Information

MacroSight does not store your full payment details. Payments are processed securely by third-party payment providers. We may retain limited billing metadata (such as subscription status and renewal dates).

3. How We Use Your Information

• Provide and operate the Service
• Authenticate users and manage accounts
• Process subscriptions and billing
• Send service-related communications (e.g., account notices, billing updates)
• Improve product functionality and user experience
• Maintain security and prevent abuse
• Comply with legal and regulatory obligations

We do not sell your personal data.

4. Analytics and Product Improvement

We may analyze aggregated and anonymized usage data to understand how the Service is used and to improve features, performance, and reliability. This data cannot be used to identify you personally.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Maintain session security
• Understand usage patterns

You can control cookies through your browser settings, but disabling them may limit certain features of the Service.

6. Data Sharing and Disclosure

We may share information only in the following circumstances:

• With trusted service providers who are contractually obligated to protect your data
• If required by law, regulation, or legal process
• To protect the rights, safety, or security of MacroSight, our users, or others

We do not share personal data with third parties for marketing purposes.

7. Data Retention

We retain personal information only for as long as necessary to provide the Service, fulfill legal or contractual obligations, and resolve disputes.

You may request deletion of your account and associated data, subject to legal or operational requirements.

8. Data Security

We use reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your login credentials confidential.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict certain processing activities

10. International Data Transfers

Your information may be processed or stored in jurisdictions different from your own. We take steps to ensure appropriate safeguards are in place.

11. Children’s Privacy

MacroSight is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance of the revised policy.

13. Contact Us